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Customer service is available to answer your questions!
You can reach us by phone at 1-800-806-3273 or via email at customer.care@primustel.ca

If your questions are technical, please contact our technical support at
1-800-370-0015 or at support@primus.ca

FOR EMAIL SUPPORT, kindly fill out the form below, fields marked * are Required Fields

Contact Information
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*Email Address:  
  
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Your question


If you wish to sign up to any of our services, please click on the following link: https://ecare.primustel.ca/cart/index.php?language=en

This form will be automatically forwarded by email to customer.care@primus.ca and your message will be addressed, in the order in which it was received. If your request is urgent, please contact our customer service center at the number provided above.

Thank you! We value your patronage! Thank you for choosing Primus Canada!