Primus Customers who have not completed the signup server process, or wish to configure Outlook Express have two options available to them:

1. Follow the signup procedure again (providing your username and password, NOT your activation code). This will automatically configure your Windows computer to the correct settings.
2. Follow these steps to manually configure your mail client.

Configuration steps

1. If Outlook Express is not running, open it up.

2. From the Tools menu, click on Accounts.

   

3. This will bring you to the following screen, Add a new Mail profile.

   

4. You will need to provide the name that will be displayed when you send an email. Usually this is your real name, but it can essentially be anything you wish. This is NOT your email address. Click on Next.

   

5. Make sure that you select “I already have an e-mail address that I’d like to use.” Then, type the email address that you chose during the initial signup process in the E-mail address: box. For example: username@primus.ca. Click on Next.

   

6. The next prompt will be for the mail server addresses. Fill in the appropriate servers, depending on the type of account that you have. Make sure that “My incoming mail server is a” set to POP3 server. Click on Next.

   

7. You will be presented with an Account name and Password box. These will be used whenever you retrieve your mail. The username and password you should provide is identical to the ones you use to log into our service. If you don’t want to type your password every time you check your mail, put a checkmark in Remember password. Click on Next.

   

8. You’re done, all you need to do is accept the Congratulations screen and you should be able to send and receive email using your Primus account.

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