About Primus
Sales & Marketing Career Opportunities
WHY PRIMUS?
Positive and progressive describes the Primus Canada team. Our team members are comprised of a wide range of dedicated professionals who all have one thing in common – devotion to this highly exciting and dynamic industry.
We recognize that growth, challenge and opportunity motivate our team members. We are dedicated to creating a well-educated work force where all team members can fulfill their professional goals.
ABOUT PRIMUS
Primus Telecommunications Canada Inc. ("Primus Canada") offers the widest selection of consumer and business telecommunications services available nationwide, including Long Distance & Local Phone Service, TalkBroadband (VoIP), Wireless service, and Internet services (High Speed DSL & Dial-up). Primus Canada now serves over 1 million customers across its suite of services. As a leading Internet Service Provider (ISP) in Canada, Primus Canada has over 100,000 Internet subscribers accessing 46 national points-of-presence across Canada.
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TECHNICAL SALES SPECIALIST The Technical Sales Specialist is responsible for providing pre and post sales technical support to Direct Sales Channels. This position develops technical solutions based on customer requirements, assists in pricing solutions, ensures timely provisioning of solutions by interfacing with required internal departments, co-ordinates implementation of external services with vendors and prepares required documentation & aids as per client’s needs. The Technical Sales Specialist is also responsible for training and upgrading technical skill levels of the sales channels and aiding in the definition and launch of new data services. |
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| Responsibilities: |
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| Technical Support for Direct Sales and Channels Sales: | |
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Meet with clients to review their needs and design solutions based on company products and services, using a consultative approach. |
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Make presentations to both customers and sales personnel, providing basic system layout and design. |
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Review all data contracts and ensure technical accuracy (as requested by the Regional Sales Director). |
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Liaise with Network Operations and Internet Services Groups to ensure timely implementation of customer’s requirements and technical feasibility of the solution. |
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Work with outside vendors to co-ordinate the implementation of external services, where required. |
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Produce a technical scope of work on all orders over $500. |
| Training:: | |
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Train the Sales team (Account Executives, Agents and Enterprise Client Managers) on all current and future data services. |
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Provide technical updates, network designs as per requirements. |
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Participate in sales calls to assist sales staff in meeting client’s needs, provide technical support and maintain current knowledge of market conditions and customer needs. |
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Develop a comprehensive curriculum for training sales channels. |
| Aiding Product Development in the definition and launching of new services: | |
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Aid in the planning and execution of new product initiatives i.e. ISDN, DSL and co-location |
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Providing programs and direction to these assigned products; guidance in the definition, specification and background information for new products and product line extensions. |
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Maintain strong cross-functional relationships within functional areas of company related to success of the process. |
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Occasional travel to off-site locations and other duties, as required. |
 Qualifications: |
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1-3 years experience in Data services and IP commercial products. |
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Comprehensive understanding of Data Services; Frame Relay, various types of Internet Access, Port Speeds, ATM, and other relevant applications. |
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Sales experience in telecommunications industry with a strong understanding of the sales process and cycle. |
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Project management and/or consulting sales experience would be an asset. |
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Critical Path Management / Timelines implementation/experience would be an asset. |
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Post secondary education in a related field preferred. |
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Previous telecom sales/support experience and knowledge of Primus’ product portfolio is an asset. |
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Demonstrated ability to exercise professional judgment and act independently is required in order to ensure the best possible delivery/experience. |
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Excellent interpersonal and customer relationship skills. |
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Strong written/verbal communication skills and professional presentation skills required. |
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Proficient with Microsoft Office (MS Excel, Power Point, MS Project and Outlook). |
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Understanding of Network Diagrams required, with experience using Microsoft Visio. |
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Able to work on numerous projects simultaneously and to adhere to strict timelines. |
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Solid team player. |
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Position requires use of personal vehicle. |
This job description is intended as a guide to reflect the principal functions of the job. However, it is not an all-inclusive listing of the required job functions. Further, the job description is subject to change at the discretion of management.
Primus Telecommunications Canada Inc. is an equal opportunity employer. We value diversity in the workplace, are committed to Employment Equity and will provide reasonable workplace accommodation to applicants with disabilities. All interested individuals, including those who consider themselves to be aboriginal, visible minorities, and/or persons with disabilities are encouraged to apply.
